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Build A Survey
Actual Survey
Build Coupons
Actual Email
Actual Coupon
 

If you come up with the marketing idea, words and artwork, you can create digital coupons and emails today.

“Coupons Today” is a customer-driven digital survey and coupon offer delivered to the target address in an HTML-based email vehicle. Responses and tracking are automatically delivered to the sponsor’s secure campaign storage area on the Customer Knows server. The responses are easily formatted using existing pre-engineered Crystal Reports. There is no programming effort required to build high-impact messages or to review the responses. Responses may be easily exported to Microsoft Word and Microsoft Excel by selecting an export format on a simple menu. The system typically resides on The Customer Knows server, so there is no installation to go through and no software nor hardware to maintain.

The product releases are typically done on a quarterly basis.

 With Coupons Today you can:

bulletBuild and graphically enhanced email campaigns in no time at all
bulletSend professional looking newsletters to customer lists
bulletLoad and manage customer lists
bulletCapture delivery results instantly
bulletCapture customer opinions when you survey recipients
bulletProvide a perfect complement to other Internet banking services
bulletCreate digital coupons and premiums
bulletSend 10 test emails for each campaign you create
bulletUpload as many of your lists as you'd like
bulletDo this with no programming skill or software

Most financial institutions, banks, credit unions, and insurance companies, have their customers’ email addresses stored in the CRM file.  Unfortunately that simple-to-use marketing gold mine is oftentimes underutilized.

Financial institutions spend considerable dollars to survey their customers and send out loan or insurance offers even though they experience a low rate of return. 

Paper surveys’ data are typically transcribed by hand and consume huge amounts of labor.  Digital surveys are captured automatically, require no return envelope or postage and can be exported to a worksheet on your PC.

What do I have to go through to build a digital coupon?

What do I have to go through to build a digital survey?

Coupons

In a digital world, it is difficult to run a premium campaign, unless you have a digital coupon that customers can use to redeem a digital premium, say a dinner for two at one of the local restaurants, or a romantic weekend at a resort hotel.  You might want to provide a coupon to encourage auto loan applications.  Ask us how that works.

Sometimes inserted coupons let customers know about your great auto loan program, or the new safe-haven IRA program at your institution.

Surveys

Do have questions for your customers? Send them a digital survey to capture their opinions. Find out what month their birthday is in. (You could send them a birthday greeting, invite them to a retirement seminar.)  Find out how well their last visit to your lobby went.  Find out if they considered recommending your institution to a friend. 

More Information

If you have any question or need more information, please contact us.


 

Copyright © 2002 ECI - Marketing Alliances, an Express Concepts Company
Last modified: 07/25/08